Agentic Commerce is no longer just a concept – it's quickly becoming reality. Not as the rule-based chat widgets we’ve all seen before, but as assistants that can understand intent, refine options, compare products, and take action – all grounded in your actual commerce data.
That’s exactly why we built the Norce Agent Gateway: a secure, tool-based entry point into Norce Commerce, designed specifically for AI agents rather than traditional backend systems.
Today, we’re taking the next step – making it practical to build on.
The Norce Commerce Agent SDK is an extendable reference implementation that partners and DIY customers can use to embed a conversational shopping assistant into an existing storefront. Today, we're publishing it as open source under the MIT license model – enabling broad commercial use with minimal licensing overhead.
We believe the future interface of commerce will be tool-driven.
As shopping assistants become part of the customer journey – whether inside AI experiences or within storefronts – the winners will be the merchants who can make their product data, availability, variants, and pricing understandable and actionable to software agents.
Norce's strategy is to enable this without disrupting what already works:
The Agent Gateway provides the secure entry point and MCP tool surface. The Agent SDK is the practical companion: here’s how you actually build something with it.
Solution partners can use it to accelerate prototypes and customer demos, and to build tailored agent experiences without rebuilding fundamentals each time.
DIY customers can use it as a starting point for experiments, either by embedding the widget directly, or by using the BFF as a reference implementation and building their own UI.
The SDK is deliberately practical. It’s designed to help you move fast – from idea → prototype → production:
License: MIT
Support stance: Through our partner channels
Because the ecosystem is moving quickly and the hard part is rarely “getting a model to respond”. It's everything around it:
Open-sourcing the SDK gives solution partners and customers a shared baseline, and it gives us a faster feedback loop on what works in real-world implementations.
If you read the Agent Gateway post, you know the “why”: agents need a clean, secure tool surface.
The SDK is the “how”:
That is what turns Agentic Commerce from a lab experiment into a real, production-ready, experience.
The fastest way forward is to follow the Getting Started guide in the repo (docs/getting-started.md), run the Agent BFF locally, try the Postman collection, and then embed the widget into a storefront.
The Agent SDK documentation at docs.norce.io is also available and makes for a good starting point.
And if you build something interesting – let us know. We want the SDK to evolve together with our partners and customers. Agentic Commerce is a core part of Norce’s future, and we’re just getting started.
We’re releasing this SDK to accelerate the ecosystem. If you’re experimenting with Agentic Commerce – whether you’re embedding the widget, extending the BFF, or building your own UI on top – we’d love your feedback and contributions.
Browse the repository: https://github.com/NorceTech/commerce-agent-sdk
For partner support and collaboration, reach out via Slack or your contact at Norce.
Let’s shape the next generation of digital commerce, together.