Last updated: 2022-05-20
Your privacy is important to us; and therefore, it is equally important that we can ensure a correct and legal handling of your personal data, so that your personal data is protected.
If you have any questions, feel free to contact firstname.lastname@example.org.
Table of contents
- WHICH PERSONAL DATA WE PROCESS
- WHY WE PROCESS PERSONAL DATA
- PERSONAL DATA ASSISTANCE AGREEMENT
- HOW WE SHARE PERSONAL INFORMATION
- TRANSFER OF PERSONAL DATA OUTSIDE THE EU / EEA
- HOW LONG DO WE STORE PERSONAL DATA
- COOKIES, PIXEL TAGS M.M.
- SECURITY MEASURES
- YOUR RIGHTS
- CHANGES AND UPDATES
- QUESTIONS OR COMMENTS? CONTACT US!
Norce respects your privacy, and the right to have control over your personal data. We will be open with what information we collect, and why; and we will protect it, as securely as possible.
The Norce policy for personal data describes what data we collect, the purpose for which it is collected, how you maintain control over your own data, and how you can contact us.
Norce follows these guidelines to protect your privacy:
2. Which personal data we process
Norce primarily collects information from you within the framework of the relationship we have with you. In other words, we may process your personal data when we interact with you, within the framework of our business; as part of the care and maintenance of our business relationship. We may also contact you with information and offers that we consider relevant to you, in your professional role.
Examples of personal information we collect are: your name; and contact information for you; such as: name, e-mail address, and telephone number. Norce registers, or may register, your personal data, in connection with:
3. Why we process personal data
- To be able to offer our services
We process personal data in order to be able to offer you our services; and to be able to communicate with you; for example, by processing your contact information; such as name, and e-mail. Such treatment is based on our legitimate basis of being able to conduct our business efficiently; together with the consent you can give us, when you gain access to our website Norce.io.
- To improve our services
We process your personal data in order to improve our services, and make them user-friendly; which may, for example, involve market research, or customer satisfaction surveys. For these purposes, we also process personal data, based on your internet use, and the activity that can be linked to the emails we send you. Such treatment is based on our legitimate interest in being able to improve our services and remain competitive; together with the consent you can give us, when you access our website Norce.io.
- Direct Marketing
We process your personal data to inform you about our terms, and to be able to send you marketing messages. Such treatment is based on our legitimate interest in maintaining our customer relationships, and in being able to communicate with you, as a customer; about our products, promotions, and more. You always have the right to oppose the handling of personal data for direct marketing. In that case, contact us at email@example.com.
- When registering on our website
We process your personal data when you register on our year website. This handling is carried out in order to be able to offer commerce, via our website, in order to be able to fulfill our part of the agreement we enter into with you. Such treatment is based on the agreement you, as a customer, enter into with us; when you register on our website norce.io.
4. Personal data assistance agreement
In the case where Norce is a personal data assistant for an external organization, the data processing shall be done in accordance with this policy; unless otherwise stated in a personal data assistant agreement between Norce and the personal data controller. External service providers, and the like, where personal data is processed on behalf of Norce, are called “personal data assistants”. A personal data assistant must perform the tasks specified in our personal data assistant agreements.
5. How we share personal data
Personal information includes the personal information that you voluntarily allow us to share; such, as name, e-mail address, telephone number, and company name. In addition, there is the possibility that we, in our work to improve the experience around your web visits, have retrieved information about you that is on the Internet (Twitter, Facebook, LinkedIn, Google).
Your personal information will be used for the purpose of informing you of things that may be of interest, or providing other companies with statistical information. Note, however, that this information cannot be used to identify an individual user.
We often link to other websites; for example, in our customer cases. We are not responsible for the handling of personal data on these websites.
Personal information that we collect may be shared with services providers, or other third parties, with whom we collsborate. We may also share your personal information when required, by law.
6. Transfer of personal data beyond the EU/EEA
If your personal data is transferred to one of our partners who conduct business outside of the EU/EEA, we will ensure that appropriate protection measures are taken, before data transfer takes place to such businesses; as an example, by ensuring that the country where the recipient is located ensures an adequate level of data protection, according to the European Commission, or by using standard contractual clauses, issued by the European Commission, to ensure appropriate measures to protect your freedoms and rights.
7. How long du we store personal data
We store your personal information for as long as we deem it necessary, but no longer than is permitted by law.
8. Cookies, pixel tags etc.
Cookies are small text files that can be used by websites to make a user's website experience more efficient. The law states that we may store cookies on your device, if they are absolutely necessary for the operation of this website. For all other types of cookies, we need your permission.
This website uses different types of cookies. Some cookies are placed by third-party services that are displayed on our pages. You can change or revoke your consent from the cookie declaration on our website, at any time; or contact our customer service.
Through the browser, you can also delete previously-stored cookies. See your browser's help section, for more information. In addition, you can delete cookies manually from your hard drive, at any time.
Please note that if you choose not to accept cookies, some of the features on some websites may be limited.
Pixel tags are used to collect typically anonymous data, to help identify certain information – e. g., to compile reports on tracking information regarding demographics, patterns, and other information, to improve the customer experience.
Pixel tags can be used to identify why you visit our website; e. g., if any online advertisement or email has brought you to our website. Some pixel tags may also be used by other companies, to track visits to their websites, to identify whether such internet traffic came from our website ,or to confirm your eligibility for customer benefits.
We use a software called HubSpot, that helps us manage website service better; by informing us about which content is effective. We use HubSpot in our HTML-based e-mails, to inform us which e-mails have been opened by the recipient. This enables us to measure the effectiveness of certain communications, and the effectiveness of our marketing campaigns. We consolidate the information collected by HubSpot in e-mails to our customers' personal data.
9. Security measures
We have taken a number of security measures, to ensure that the personal data we retain is secure. For example, access to areas where personal data is stored is limited to our employees, and to service providers who require it in their work tasks and who are informed about the importance of maintaining the security and confidentiality of the personal data we retain. We maintain appropriate security measures and security standards, to protect your personal information against unauthorized access, disclosure, or misuse.
10. Your rights
You have rights regarding your personal data, and you have the ability to influence your information, and what is saved. You always have the right to request the information we have stored about you. You can do this by contacting us at firstname.lastname@example.org. We make sure that you receive a copy of the information we have about you. In order to do this securely, we will ask you to verify your identity. We will send the information to you, digitally; unless you request otherwise. For any repeat requests for copies, we may charge you an administrative fee.
You can withdraw from receiving marketing communications from us, at any time; by contacting us, at email@example.com, or by unsubscribing from further communication, in any email we send you.
If you believe that the information we have stored about you is incorrect, please feel free to contact us, so that we can update it. Information that we no longer have use for is deleted, continuously. If at any time you do not want Storm Commerce to store your information anymore, please contact us at, firstname.lastname@example.org.
You can read more about your rights at the Swedish Privacy Authority.
11. Changes and updates
The date at the top of the page indicates when the policy was last updated.
12. Questions or comments? Contact us!
If you wish to lodge a complaint, regarding our personal data management, or if you believe that your rights are not being respected; you are welcome to contact us, using the contact information below, or by contacting Datainspektionen (email@example.com).
Sten Sturegatan 44
412 52 Gothenburg
+46 (0)31-788 41 00